As a RacerPro customer you may send your questions to: firstname.lastname@example.org
When submitting a bug report or a question about a RacerPro, please attach the logfile to your e-mail.
Logging is enabled by starting the executable as follows:
RacerPro.exe -- -log "[path-to-logfile]" -debug or under Unix
.RacerPro -log "[path-to-logfile]" -debug If you do not provide a filename for the logfile then by default the output is written into "racer.log" next to the RacerPro executable.
We may need additional information about your setup or some of the data files you process to reproduce the reported error condition. Problems will be solved more quickly if you provide such information when requested.
|Copyright © 2017 Franz Inc., All Rights Reserved | Privacy Statement|